Terms of service
Overview
This website is operated by Poms and Perfume. Throughout the site, the terms “we,” “us,” and “our” refer to Poms and Perfume. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service, including those additional terms and policies referenced here and/or available by hyperlink.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
1. Products & Services
All products are sold as-is and are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without notice.
Descriptions, pricing, and availability may change without prior notification.
2. Purchases & Billing
By making a purchase, you agree to provide current, complete, and accurate payment and shipping information. We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or supply issues.
We reserve the right to refuse service, cancel orders, or limit sales to any customer at our discretion, including in cases of policy violations, abusive behavior, or suspected misuse of our services.
Once an order has been placed, it cannot be modified, canceled, or combined with another order. Please review your cart carefully before completing checkout.
Orders placed through third-party platforms or checkout services are subject to the same policies outlined on our website.
3. Returns & Exchanges
All sales are final. Due to hygiene and safety concerns, we do not accept returns or exchanges. If your item arrives damaged, please contact us within 3 calendar days of delivery with photos so we can assess the issue and determine an appropriate resolution.
Complimentary items or free samples are provided as a courtesy and are not eligible for replacement, refund, or compensation for any reason.
See our Return Policy for full details.
4. Intellectual Property
All content on this site—including logos, product names, images, and designs—is the property of Poms and Perfume and may not be copied, reproduced, or used without permission.
5. Limitation of Liability
Poms and Perfume is not liable for any allergic reactions, sensitivities, or damages resulting from use of our products. Always patch-test before full use and review ingredients when applicable.
6. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at our discretion. Continued use of the website following changes constitutes acceptance of those changes.
7. Contact
For questions about these Terms, email us using the form on our website.